Why Your Cat’s Not Using the Flap (and How to Fix It)

You’ve installed a shiny new cat flap. It’s secure, well-placed, and… your cat won’t go near it. Sound familiar? Don’t worry — you’re not alone. Many cats are cautious (or downright stubborn) when it comes to learning new habits. Here’s why your cat might be avoiding the flap — and how to help them feel confident using it.

1. It’s New and Strange

Cats are creatures of habit. Anything new in their environment — especially something that moves and makes noise — can be met with suspicion.

Fix: Give them time. Leave the flap open at first if possible, or gently tape it open. Let them explore it without pressure.

2. They’re Afraid of the Noise

Magnetic or locking flaps can make clicking sounds that startle sensitive cats.

Fix: Encourage your cat near the flap while it's unlocked and silent. Reward them with treats when they sniff or paw at it.

3. Bad Past Experiences

If the flap swung back and hit them, or they got stuck halfway through, they may be hesitant to try again.

Fix: Supervise practice sessions and keep things calm. Gently guide them through with treats, using a soothing voice.

4. Wrong Size or Placement

If the flap is too small, too high, or in a noisy area, your cat may find it awkward or unappealing.

Fix: Measure your cat’s height and width, and adjust flap height if needed. Ensure it's away from banging doors or busy areas.

5. They’ve Never Used One Before

Some rescue cats or kittens simply don’t know what a flap is or how it works.

Fix: Use a transparent flap so they can see what’s on the other side. Practice using a tunnel or box to build confidence.

Training Tips That Work

• Place food or toys just outside the flap to tempt them
• Gently push the flap open with your hand to show it’s safe
• Praise and reward every step of progress
• Avoid forcing them through — this can increase anxiety

When to Worry

If your cat continues to avoid the flap after several days of gentle encouragement, check:

• If the flap is too heavy or stiff
• If there’s an outside threat (e.g. strange animals)
• For any signs of injury or stress

Final Thoughts

Patience is key. Most cats will learn to use the flap with time, encouragement, and a little positive reinforcement. Once they do, the independence and freedom (for both of you) is worth it.

Explore our range of cat flaps and training-friendly designs at catflaps.co.uk — and help your cat gain the confidence to come and go with ease.